Privacy Policy
At Olivia Mercer - Cambridge Physiotherapist, we are committed to protecting your privacy and providing a safe online experience. This Privacy Policy explains how we collect, use, disclose and protect the information that you provide to us when accessing our services. By using our services, you agree to the collection, use and disclosure of your information as outlined in this Privacy Policy.
Information We Collect
We may collect different types of information from or about you when you access our services. This includes:
Personal Information – including your name, email address, contact details, billing/payment information and other details that could be used to identify you;
Usage Information – including details about how you use our services;
Device Information – including data about the device or computer you are using to access our services such as IP address, browser type and version, operating system and other technical information;
Location Information – including data relating to where you are located (e.g. city or country);
Cookies – small files stored on your computer which allow us to monitor how users interact with our website;
Analytics Data – data collected by us or third-party providers which allows us to analyse user behaviour and trends on our website;
How We Use Your Information
We may use the information we collect from or about you for a number of purposes such as
Providing our services;
Improving the quality of our services;
Managing customer accounts;
Processing payments;
Communicating with customers regarding customer service issues;
Sending marketing communications (with your consent);
Disclosing Your Information
We may need to disclose your personal information in certain circumstances such as:
1) When required by law or court order: We may be required by law (including laws outside of your country) or court order to disclose certain personal information. In these cases, we will only do so after carefully considering whether it is necessary and lawful for us to do so.
2) To protect rights/property: We may also disclose personal information if we believe it is necessary in order to protect the rights, property or safety of Cambridge Physiotherapist, its customers or others.
3) With third parties: We may share personal information with third parties who work on behalf of Cambridge Physiotherapists in order to provide products/services or help manage customer accounts (e.g., payment processors). These third parties are bound by contractual obligations requiring them to keep confidential all personal data they process on behalf of Cambridge Physiotherapists.
4) For marketing purposes: With your consent, we may also share personal data with third parties for direct marketing purposes (e.g., email newsletters). You can unsubscribe from these communications at any time by following the instructions provided within each communication.
Security Of Your Personal Data
We take steps designed to reasonably secure any personal data that we process from unauthorised access or disclosure through physical security measures such as firewalls & encryption technology as well as administrative measures such as limiting access to only those employees who require it to perform their job duties & ensuring staff is trained appropriately handling & processing personal data securely.
Your Rights & Choices Regarding Your Personal Data
You have certain rights & choices regarding how we use & process your personal data which include the right to request access view amend delete restrict transfer portability object process profiling automated decision-making contact us at olivia.physio1@gmail.com
Changes To This Privacy Policy
This Privacy Policy is subject to change without notice so please review it periodically to ensure that you are aware of changes made.